Assistant Store Manager Job Description

The Assistant Store Manager is a sales and service focused role, leading the team through coaching and empowerment to deliver company KPI’s in line with our Vision and Values.

Responsibilities:

• Ensure the floor meets and exceeds the company standards and targets
• Coordinate, supervise, and oversee the planning, organizing, and delegating of work among team
• Coach and develop a strong sales team with a passion for delivering a sense of pleasure to all our customers. Lead by example, achieving at least 70% of your time on the sales floor coaching, mentoring, and developing your team.
• Complete and deliver monthly 1 to 1 reviews in line with Company Objectives, Vision, and Values, using this time to set and review individual objectives.
• Communicate effectively and relay all appropriate developments on the floor to team members
• Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department.
• Oversee and ensure (alongside VM) that all visual merchandising standards are executed and adhered to in order to ensure a superior customer and brand experience.
• Ensure adherence to company policies, controls, and standards (e.g. due diligence, H&S, Security, Maintenance, cleanliness, cash handling, uniform etc.)
• Monitor and maintain inventory, follow up on discrepancies and ensuring full stock availability to customers at all times.
• Develop strong working relationships both with internal and external stakeholders to be able to work collaboratively on key commercial decision.
• ·Work with all areas of the host operational team to ensure compliance across all areas of the business

Key Behaviours:

• Demonstrates key leadership qualities at all times
• Lead and inspire the team to deliver the business goals on a daily basis
• Solid interpersonal and communication skills
• Ability to build and nurture relationships across all areas of the business involving the right people at the right time.
• Ability to think quickly and rationally to ever-changing situations.
• Demonstrate the desire and curiosity to become an expert within your role and the wider business.
• Conveys a positive outlook and approach, even in stressful situations. able to remain calm and find the correct solution
• Demonstrate a sense of urgency in taking action and executing tasks.
• Demonstrate high levels of planning, organising, and time management to drive the operational execution across the department

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