Job Title: Commis 1

Reports to: Demi Chef de Partie, Chef de Partie, Sous Chef, Chef de Cuisine

Commis Job Summary

The Commis assists in the kitchen, contributing to the overall success of the outlets and events in accordance with the hotel’s standards and financial goals.

Commis Essential Duties and Responsibilities 

Guest Satisfaction

• Always provides a courteous and professional service.
• Courteously and efficiently handle all guest and associate inquiries, follow up on issues, and resolve problems satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.

Operations

• Implement all of the company’s minimum brand standards.
• Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Washes, peels, cuts, and seeds vegetables and fruits. Cleans, cuts, and grinds meats, poultry, and seafood. Dips food items in crumbs, flour, and batter to bread them.
• Assists in quality control of items. Weights and measures designated ingredients.
• Sets up buffet/food presentations. Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator. Assists other chefs in their duties when required.
• Works in any sections of kitchen including associate kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine.
• Meet the sanitation standards for the kitchen. Stores foods in designated areas.
• Cleans work areas, equipment and utensils, segregates and removes garbage.
• Familiar with all sections of the kitchen to facilitate the flexible use of associates.
• Maintain operating and kitchen equipment to a good standard with minimal breakage.
• To ensure effective food storage, stock rotation and labelling and to report any food wastage/spoilage to a sous chef/head chef.

Standard Responsibilities

• Comply and adhere to the company policies.
• Take on other tasks in addition to the ones stated, in a reasonable framework.
• Always act as a brand ambassador and maintain brand integrity and clarity at all times.
• Model the company’s culture, vision, mission and core values at all times.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. Keep all such information confidential and do not disclose it to anyone outside the company, including guests and associates, unless otherwise stated.

Health & Safety

• Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulation applicable and procedure to your place of work. This will include your awareness of any specific hazards at your workplace.
• The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
• Report any defects in building, plant, or equipment according to hotel procedure
• Report any accidents involving associates, guests, or visitors immediately according to the correct procedures.
• Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.

Be fully conversant with:

• Regulations
• Risk Assessments for your department
• Hotel Fire & Bomb Procedures
• Food Safety Procedures

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