Designation: ERP D365 Functional Consultant

Department: Information Technology

ERP D365 Functional Consultant Job Purpose: 

Dynamics 365 Consultant responsible for the range of services that help organizations effectively implement, configure, and leverage. The consultant has in-depth knowledge of the platform and its various modules, as well as a deep understanding of business processes. The consultant to work closely with stakeholders to identify their unique requirements, develop customized solutions, and guide the implementation and adoption phases.

Key Accountabilities:

• Requirement Gathering: Engage with stakeholders to gather and document business requirements, ensuring a clear understanding of their needs and objectives.
• Analysis and Design: Analyze business processes and workflows to identify opportunities for improvement. Design solutions using Microsoft Dynamics to meet the identified requirements.
• Solution Configuration: Configure and customize Microsoft Dynamics modules to align with business processes.
• Functional Specifications: Develop detailed functional specifications and use cases to guide the development and implementation of solutions.
• Testing and Validation: Develop test plans and conduct functional testing to ensure that the implemented solutions meet the specified requirements. Support User Acceptance Testing (UAT).
• Implementation Support: Assist in the deployment of Microsoft Dynamics solutions, including data migration, system integration, and user training.
• Documentation: Prepare and maintain comprehensive documentation, including requirement specifications, functional design documents, and user guides.
• Training and Support: Provide training and support to end-users to ensure they can effectively use the system and address any issues or concerns.
• Continuous Improvement: Stay updated with the latest Microsoft Dynamics features and best practices. Identify opportunities for optimizing the use of the system and propose enhancements.
• Project Management: Support project planning, including scope definition, timeline development, and resource allocation. Assist in monitoring project progress and reporting on status.

Skills Required:

• General Ledger: Knowledge of financial accounting principles, chart of accounts, ledger setup, journal entries, and financial reporting.
• Accounts Payable/Receivable: Skills in managing vendor and customer transactions, payment processing, invoicing, and reconciliation.
• Cash and Bank Management: Expertise in bank reconciliation, cash flow forecasting, and cash management.
• Inventory Management: Understanding of inventory tracking, stock levels, warehousing, and inventory valuation methods.
• Procurement and Sourcing: Skills in managing purchase orders, purchase requisition, vendor management, and procurement processes. Custom Workflow development and modification experience should be very mandatory.
• Budgeting: Skills in Budget control strategies, Budgeting parameters, Budget report configuration.
• Sales and Marketing: Knowledge of order processing, sales order management, and customer relationship management (CRM) within the supply chain context.
• Warehouse Operations: Knowledge of warehouse layout, inventory management, and picking/packing processes.
• Advanced Warehouse Management: Skills in managing complex warehouse operations, such as cross-docking, wave picking, and automated systems.
• HR & Payroll: Knowledge of employee records, benefits administration, and payroll module parameters.

Qualifications:

• Bachelors degree in Computer Science, Computer Engineering, or a relevant field.
• Supply chain management certifications: MB-310, MB-330
• Customer relationship management certifications: MB-210, MB-220, MB-230, MB-240.
• 3 to 5 years experience
• Must have 1 implementation project and 2 Support project experience.
• English, Arabic, and Korean language proficiency is highly preferred but is not a requirement.

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