Assistant Manager

Join a Rapidly Growing Hospitality Group in the Heart of Saudi Arabia

Are you ready to take your hospitality career to the next level? Join one of Saudi Arabia’s fastest-growing dining and catering groups, known for its exceptional culinary experiences and outstanding customer service. With a portfolio of vibrant restaurants and high-end catering operations, this group is looking for talented, driven professionals who thrive in dynamic environments and want to be part of an ambitious growth journey.

This is more than just a job — it’s a chance to make a real impact. As Assistant Manager, you’ll be part of a passionate team committed to excellence in food, service, and hospitality innovation. You’ll have the opportunity to work with some of the best in the industry while enjoying a competitive benefits package and the experience of living in a vibrant and evolving region.

Position Purpose:

A large dining and hospitality group in Saudi Arabia is looking for an energetic and hands-on Assistant Manager (AM) to support day-to-day operations across its restaurants and catering services. This role is ideal for someone passionate about great food, smooth service, and team support. The Restaurant Assistant Manager is responsible for overseeing daily operations of the restaurant, ensuring high standards of customer service, team performance, and operational efficiency. The role involves supervising staff, managing resources, and ensuring the restaurant adheres to company policies and procedures.

Main Responsibilities of Assistant Manager:

• Oversee daily restaurant operations, ensuring smooth workflows and adherence to schedules.
• Monitor service quality and address any operational challenges promptly.
• Coordinate with the kitchen team to ensure seamless communication and service delivery.
• Supervise and support front-of-house staff, including waiters, hosts, and bartenders.
• Provide training and guidance to team members to maintain high service standards.
• Prepare shift schedules, assign tasks, and manage staff attendance.
• Address guest complaints after consulting senior management and resolve issues to ensure customer satisfaction.
• Promote a welcoming and professional atmosphere for all guests.
• Monitor customer feedback and suggest improvements to the Restaurant Manager.
• Monitor stock levels of restaurant supplies and ensure replenishment as needed.
• Conduct inventory checks and report discrepancies to management.
• Ensure proper handling and storage of materials to minimize wastage.
• Ensure compliance with food safety, hygiene, and sanitation standards.
• Monitor cleanliness and maintenance of the dining area and equipment.
• Conduct routine checks to ensure safety regulations are followed.
• Assist in managing cash registers and daily sales reconciliations.
• Monitor sales targets and assist the Restaurant Manager in achieving goals.
• Support efforts to control costs and improve profitability.
• Provide regular updates to the Restaurant Manager regarding staff performance, customer feedback, and operational challenges.
• Assist in preparing reports on daily operations, incidents, and achievements.
• Transfers from main stores and MC system
• Night report
• Supervise Monthly breakage report
• Any duty bespoke to the venue (uniforms / baladya cards, staff competitions and incentives, management meetings)

Qualifications:

• A diploma or degree in hospitality management or a related field.
• 2+ years of experience in a supervisory role in the restaurant or catering industry.
• Strong understanding of restaurant operations, including front-of-house and back-of-house processes.
• Fluent in English, both spoken and written.

This is an exciting opportunity to grow your career in hospitality management while experiencing life in one of the region’s most vibrant hospitality markets. If you’re ready to support, inspire, and deliver excellence, we’re ready to meet you.

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