Website Cutting Edge Recruitment
Cutting Edge Recruitment: Building F&B Teams Across Asia
✨ Lead with Vision. Inspire Service Excellence. Shape a World-Class Dining Experience. ✨
About the Restaurant:
This internationally acclaimed fine-dining destination in Vietnam is recognized for delivering an exceptional hospitality experience rooted in elegance, creativity, and cultural expression. The restaurant offers a sophisticated yet welcoming atmosphere, where contemporary culinary artistry is complemented by thoughtful, intuitive service. Every guest journey is carefully curated, driven by precision, warmth, and an unwavering commitment to excellence, creating a dining experience that reflects Vietnam’s vibrant and evolving fine-dining scene.
About the Role:
The Restaurant Manager plays a pivotal leadership role in shaping the front-of-house experience, overseeing daily operations while setting the tone for service excellence. This position is ideal for an accomplished hospitality professional who thrives in a fine-dining environment, leads by example, and is passionate about creating meaningful, memorable guest interactions while maintaining the highest operational standards.
Key Responsibilities:
- Direct and oversee all front-of-house operations to ensure seamless, polished, and consistent service throughout each service period.
- Inspire, lead, and mentor the service team to deliver warm, refined, and attentive hospitality at every touchpoint.
- Champion service standards, guest engagement practices, and brand values across all dining experiences.
- Serve as the primary ambassador for guest relations, proactively managing feedback, special requests, and service recovery with confidence and discretion.
- Collaborate closely with the culinary and sommelier teams to ensure flawless service flow and alignment between kitchen and dining room.
- Plan and manage staff scheduling, floor coverage, and assignments to optimize service quality and operational efficiency.
- Train, coach, and develop team members to elevate service knowledge, professionalism, and career growth.
- Monitor service performance, identify opportunities for improvement, and implement enhancements to guest experience.
- Ensure full compliance with hygiene, safety, and operational policies while maintaining an immaculate dining environment.
- Oversee reservations, table management, and guest flow to maximize comfort, efficiency, and overall satisfaction.
- Support budgeting, cost control, and inventory management for front-of-house operations.
- Represent the restaurant with poise, leadership, and professionalism during daily service and special events.
Qualifications & Experience:
- Proven experience as a Restaurant Manager or Assistant Restaurant Manager in a fine-dining or luxury hospitality environment.
- Strong leadership and people management skills with a hands-on approach.
- Excellent knowledge of fine-dining service standards, etiquette, and guest relations.
- Strong communication skills with the ability to engage confidently with guests and team members.
- Experience working in high-pressure, high-expectation environments.
- Financial awareness, including labor control and basic cost management.
- Proficiency in English; additional languages are an advantage.
Why Join Us:
- Opportunity to lead service operations in one of Vietnam’s most respected fine-dining environments.
- Work alongside highly skilled culinary and hospitality professionals.
- Platform to influence service culture, team development, and guest experience.
- Career growth potential within an internationally recognized hospitality setting.
- Competitive remuneration and benefits aligned with experience and performance.
To apply for this job email your details to jobs@cuttingedgerecruit.com.